Transparent FIXED FEE pricing policy, nothing to pay upfront.

This is the ultimate in Client Care, a truly ‘World Class’ customer service. In 2018, 84% of all sales generated in the ONE brand were from recommendations and referrals. What does that tell you? People are happy to recommend us to their friends, family and acquaintances and existing Clients come back to us time and time again. Why? We get results and look after our vendors from start to finish. We are completely dedicated to our clients.

This 'FULL SERVICE' offers you an initial introduction home visit Market Appraisal, right through to a successful completion of a sale. We will guide you through and maintain contact throughout the whole process. With you, we will design a bespoke marketing plan, personally measure and photograph to a high standard and with use of our state-of-art technology, create sales material you can be proud of... and by getting to know each property individually, taking the time to fully understand the goals of the vendor and prospective buyer, we minimise wasted time on unqualified appointment.

THE EXTRA MILE SERVICE

Whether taking advantage of our ONLINE, HYBRID or our EXCLUSIVE package, you will be partnered with highly trained and motivated individuals who have had to qualify by passing rigorous examinations covering the ‘Property Misdescriptions Act’, Anti Money Laundering Regulations, Estate Agency Act 1979 and our own Company Code of Practice.

We will work with you to fully understand your situation and give you all the support you need. Also sensitive to the needs of busy working people, we will go that extra mile to accommodate you with viewing appointments outside normal working hours, making ourselves available whenever you need us. Something most people don't consider is what happens on the day of moving. Take into consideration our 'Handover' service. You'll be busy enough on your moving day, we'll personally hand over the keys on that 'big day', all part of the service.

OUR ACCOMPANIED VIEWINGS POLICY

It is our company policy that, if you like that, we can undertake viewings accompanied. And because all viewings are accompanied by your very own Sales Partner, questions can be answered immediately, offers made quicker, meaning a better price, a more solid sale and less fuss and uncertainty for vendor and buyer.

OPEN 7 DAYS A WEEK

When do most people view houses? At the weekend of course. Therefore it makes sense to be available 7 days a week.

NO SALE – NO FEE

1% Inc VAT

Includes all of this...

PERSONAL DIRECT ONE-TO-ONE CONTACT

From instruction to Completion, one of our Partners will be your point of contact. You are going to be involved in one of the biggest events of your life, therefore we’ll will be available to you, just when you need us.


ACCOMPANIED VIEWINGS

We sell homes! As viewings are undertaken by us, questions are answered immediately, offers made quicker meaning a better price, a more solid sale and less uncertainty for buyer and you.


WE’RE OPEN 7 DAYS A WEEK

Always working for you, we are available 7 days a week. We are all available when buyers are... when do most people view homes? Sundays and Evenings of course.


MARKETING

I will tailor a marketing plan to suit your personal goals. Full colour brochures including FREE floor plans and we will advertise your property on ALL major internet portals such as Rightmove, Zoopla, Prime Location, OnTheMarket.com and many, many more. Social media is the largest growing platform and a our brand new technology will make your property come to life and shared with thousands of buyers. We’ll also proactively match your property to our huge database of qualified buyers.


TECHNOLOGY

The world is changing at a rapid rate. Buyers need information at the touch of a button. Therefore we invest heavily in up-to-date systems and processes to make the sales journey as efficient as possible. Video presentations are the big thing right now, We will produce a video of your property at no extra cost.


PROGRESS UPDATES

Once a sale has been agreed, we monitor the legal and financial progress of the transaction reducing and decreasing the chances of something going wrong.


FAIR FEES

We are a family run business. Therefore we have no corporate shareholders, investors, no fancy company cars and are based in a state-of-art business park. Our overheads are a fraction of most of our competitors on the High Street. We pass on that saving to you, ensuring you receive a first class service at a fair price to you. It also has to be said, our Partners don't get paid until they sell your house so they are committed and motivated to get the job done!


OFFICE SUPPORT

Alongside our personal service to you, we also have a great team of experts in our office.


HANDOVER DAY

This is never spoken about in our industry. You will be busy enough on your day of moving, we will personally collect the keys and hand them over to the new Owners of your old home.


US

For all of us here in the ONE family, this is personal. You can have our mobile numbers so we’ll be contactable when our competitors are not. Don’t forget, we don't get paid until we get a result.

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